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Your registered mobile number, biller name and transaction ID.

Grievance redressal

If your issue is not resolved, escalate in this order:

  1. Level 1: email support@beetlai.com with your transaction ID. We acknowledge within 24 hours and aim to resolve within 7 working days.
  2. Level 2: write to our Grievance Officer, our Grievance Officer, at the same address with the subject "Escalation".
  3. Level 3: if you are still unsatisfied, you may raise a complaint through the Bharat BillPay complaint channels of your bank or the BBPS operating unit.

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